Cleanzen Boston Cleaning Services is a top-rated platform for house cleaning & maid service serving the greater Boston, MA area. Each of our professional cleaners undergo a thorough screening including a background check, tests, and reference checks. We offer a 100% Satisfaction Guarantee, if you are not satisfied for any reason, we will come back to re-clean at no additional cost. We cater our cleanings to your needs, providing you the most efficient, and detail-oriented cleaning possible.

Best Ways To Find a Reputable Cleaning Service

Begin your search by talking to your friends and family and asking them which cleaning service they use. If they shower their cleaning company with praise, that's great, but if they give only a lukewarm recommendation, then you shouldn't rush into hiring that particular company. Referrals are really the way to go when it comes to finding out just how efficient and accommodating a company can be.

Don't think that you'll just go to a company's website and read the reviews there. Bad move! Sure, you can check their reviews out and see what's said, but remember that a just because a review is posted on a website does not mean that it is real or honest. Let's face it, a company can post anything they please. A referral from a family member or friend is a lot more reliable.

Furthermore, while it doesn't hurt to read online reviews, don't take them as Gospel. Keep in mind that satisfied customers just don't write as many reviews as those with a complaint. Sometimes poor reviews can be the result of someone trying to strike back at the company for an unsatisfactory experience that might not have been their fault. So if a company has too many bad reviews, or too many great ones, then a warning bell should go off. But if their reviews are basically good with a few bad ones scattered in, that's about average for any company.

Another thing you should be concerned about is does the company have the insurance coverage necessary to cover the costs of any damage that might be done to your home, how about theft, or what if an injury happens on your property? It's important that they have this coverage, because if they don't, you could lose out on money for home repairs if there is damage to your property, items stolen, or if a worker is injured. It should be no problem for a company to tell you if they have this insurance coverage and supply you with copies of their policies if you so desire.

That's not all. You still need to check on the company's experience and professionalism. Do they have any accreditations, or maybe they're affiliated with professional organizations. Do they belong to the Better Business Bureau? Having certain affiliations is a testimony to a company's hard work and determination to have the trust and respect of their customers. You can't just hand this out randomly. It has to be earned, and any company worth their salt understands this and goes out of their way to cultivate a feeling of trust and security with their clients.

One more thing you need to do in order to find a reputable cleaning service is to inquire about damage, breakage, and satisfaction guarantees. Any company with high quality standards will stand behind its work and support its workers. So you need to find out what happens if you are dissatisfied as a client, what are they willing to do to make this situation right? All companies have some type of policy when it comes to making restitution or resolving other difficulties which may arise on the job.

For example, if you're not pleased with the cleaning that was done, what will the company give you to make up for this? Perhaps a free cleaning? Policies about this vary from company to company and you need to know what your options are if you have any complaints. You also need to know that you don't have to be nervous about voicing any problems that you may have. After all, you are paying for this service and it is up to them to please you, not the other way around. Just remember to be fair and all will be well.